1. Agreement to these terms
When you browse the Authorgeeks website or hire us for any service, you are agreeing to the terms on this page. They set out the ground rules for using the site and working with us. Please read them before you place an order. If you do not agree, please do not use the site or our services.
2. What we offer
- Ghostwriting: professional writing of books, articles, blog content and other written material on your behalf.
- Marketing: book promotion support such as search optimization, social media campaigns and advertising strategy.
- Publishing: help with self-publishing, including interior formatting, cover and layout design, and distribution of your book.
Availability can vary. Service descriptions and prices are published on the relevant pages of our website, and we can also walk you through them directly.
3. Payments and pricing
- Accepted payment methods: Visa, Mastercard, Discover, American Express, PayPal, Apple Pay and Google Pay, by credit or debit card. Payments are handled securely by our trusted third-party payment processors, so your card details never sit on our own servers.
- Pricing: the price for each package or service is listed on our pricing page and may be changed from time to time. The price shown when you place your order is the price you pay for that order.
- Refunds: your satisfaction comes first. Please see our Refund promise below for exactly how it works.
- Late payments: if a payment is overdue, we may pause work on your project until the balance is cleared.
- Taxes: any taxes that apply are your responsibility and will be added to your invoice where the law requires.
Refund promise
If you are not happy with our work, you are entitled to a full 100% refund. Your money only matters to us when you are happy, and if we ever fall short, we will also complete your project for free.
4. Your responsibilities
When you use our website and services, you agree to:
- give us accurate and complete information when you create an order or contact us;
- use our services only for lawful purposes and avoid anything that could damage the reputation of Authorgeeks or violate someone else's rights;
- not upload or send harmful material through the site, such as viruses, malware or unlawful content.
5. No guarantee of results
We work hard to deliver quality work, but we cannot promise particular outcomes such as book sales, rankings, reviews or marketing performance. Those results depend on many things outside our control, and we are not responsible if they fall short of your expectations.
6. Ownership and content rights
- Your work: you keep ownership of the material you give us. When a project is complete and paid for, the finished work belongs to you.
- Promotional use: unless we agree otherwise in writing, we may display short excerpts or samples of completed work to promote our services.
7. Limits on our liability
Our total liability for any claim connected to a service is capped at the amount you paid for that service. We are not liable for indirect, incidental or consequential losses arising from your use of the website or our services.
8. Governing law and disputes
These terms are governed by the laws of the State of California, USA. Unless we agree otherwise in writing, disputes will be settled by binding arbitration in San Francisco, California.
9. Privacy
Our Privacy Policy explains what personal information we collect and how we use and protect it.
10. Updates to these terms
We may revise these terms whenever needed. The updated version will be posted on this page and the date at the top will change.
11. Contact us
Questions about these terms? Reach out:
Email: hello@authorgeeks.com
Chat or call: Messenger
Address: 145 California St, San Francisco, CA 94111, USA